HelpLayerCOMPARE · CHECKED OCTOBER 5, 2026
HelpLayer and the alternatives, honestly.
Most help centers are a place to type articles. HelpLayer writes them, makes the narrated video and the click-through demo from them, and updates all three when your product changes. Here is how that compares, with prices, and where the others are ahead.
Free plan · no card needed
vs IntercomA full support suite with the Fin AI agent. HelpLayer keeps the help center itself current, with videos, at a flat price.Read the comparison →vs ZendeskTicketing at enterprise scale. HelpLayer is the help center that rewrites itself when you ship.Read the comparison →vs Help ScoutA friendly shared inbox with a knowledge base. HelpLayer adds videos, demos and updates from your code.Read the comparison →vs Document360A deep knowledge base, priced by quote, with videos and demos as add-ons. HelpLayer includes them, at a public price.Read the comparison →vs GitBookGit-synced docs for technical teams. HelpLayer is for customer help, with videos and demos made for you.Read the comparison →vs MintlifyDeveloper docs that update when your code changes. HelpLayer does that for customer help, with videos and demos.Read the comparison →vs FerndeskAn AI help center that updates from pull requests. HelpLayer adds narrated videos, demos and a free plan.Read the comparison →vs ScribeStep-by-step guides you capture by clicking. HelpLayer captures them too, and keeps a help center, videos and demos current.Read the comparison →vs GuiddeAI-narrated video guides you record. HelpLayer makes them from your articles, keeps them current, and hosts the help center.Read the comparison →
SIDE BY SIDE
What you get, and what it costs
| Feature | HelpLayer | Intercom | Zendesk | Help Scout | Document360 | GitBook | Mintlify | Ferndesk |
|---|---|---|---|---|---|---|---|---|
| Help center with AI answers, from | $29 a month, flat (or free) | $29 per seat + $0.99 per AI outcome | $55 per agent + $1.50 to $2 per AI resolution after 5 | $25 per user + $0.75 per AI resolution | Quote only | $65 per site + $12 per user; $0.20 per AI answer after 100 | $450 a month; 400 AI answers included | $149 a month; 1,000 AI conversations |
| Free plan | Yes | 14-day trial | 14-day trial | Yes: 10 articles, AI only for 3 months | Trial via demo | Yes: no custom domain, no AI | Yes: no AI | 7-day trial |
| Updates articles when your product changes | Yes: watches GitHub and web pages, you approve | Drafts changes you ask for (add-on) | Suggestions from tickets (early access) | No | Review reminders; Git sync | Flags outdated pages (beta) | Yes: from code changes | Yes: from pull requests |
| Narrated video tutorials, made for you | Yes, from the article, kept current | Embeds | Embeds | Embeds | Recordings with an AI voice (add-on) | Embeds | Embeds | Uploads |
| Click-through demos | Yes, from the article's steps | No | No | No | Yes (add-on) | Embeds | Embeds | No |
| AI answers in your app | Widget, included | Messenger | Messaging widget | Beacon | Widget | Ultimate plan | Widget (Pro) | Widget |
| Inbox and tickets | No: hands questions to your support email | Yes | Yes | Yes | No | No | No | No |
| AI assistants can read it (llms.txt, MCP) | Both, public | MCP for your team | MCP in early access | MCP for your team | Both | Both | Both | Both |
Prices per month, billed yearly where that's how they're listed, from each company's own site on October 5, 2026. Each comparison links its sources. Spotted something out of date? Tell us and we'll fix it.
See it on your own product.
Connect your code, and watch your help center write itself.
Free plan · no card needed