HelpLayerCompare / Helpjuice
HelpLayer vs Helpjuice
Helpjuice is hosted knowledge base software for public and internal help centers, with its team customizing the design and an AI suite for search and chat. HelpLayer is the help center that keeps itself up to date, with a narrated video and a demo for every article.
Free plan · no card needed
CHOOSE HELPJUICE IF
You want a polished knowledge base designed and migrated for you, with strong analytics and many languages, and your budget starts around $249 a month.
CHOOSE HELPLAYER IF
You want articles, narrated videos and demos that update when your product changes, with AI answers included from $29 a month, and a free plan.
FEATURE BY FEATURE
Where they differ
| Feature | HelpLayer | Helpjuice |
|---|---|---|
| Help center with AI answers | Free plan, then $29 a month flat (3 team members). AI answers included. | $249 a month for 30 users; AI search and chat from $449 a month |
| Free plan | Yes: 1 help center, 25 articles | No: 14-day trial |
| Keeps articles up to date | Watches GitHub and web pages, writes the update, you approve it | Finds gaps and asks your experts to answer; AI drafts articles from tickets (AI plans) |
| Narrated video tutorials | Made from the article's steps, made again when they change | Upload or embed a video |
| Click-through demos | Made from the article's steps | No |
| Capturing how-tos | Chrome extension and Mac app: a screenshot on every click | Its free Wizardshot extension makes screenshot tutorials |
| AI answers in your app | Widget, included | AI chatbot and helpbar (from $449 a month) |
| AI assistants can read it | llms.txt and an MCP server, built in | An MCP server for your team (API key); no llms.txt |
| Moving your articles | Paste your help center's address: articles, images and categories come over | CSV, Word and PDF; migration done by their team |
WHAT IT COSTS
3 editors, AI answers for 1,000 questions a month
Helpjuice AI-Knowledge Base
$449 a month
AI search and chatbot includedup to 100 users(no per-question price published)
Without AI answers: $249 a month.
HelpLayer Pro
$29 a month
3 team members, 3 help centersAI answers includedvideos and demos included
Free plan to start: 1 help center, 25 articles.
Helpjuice prices from helpjuice.com/pricing, listed per month, October 5, 2026.
WHERE HELPJUICE IS AHEAD
- Its team customizes your knowledge base's design for you, on every plan.
- Migration from many tools done by their team, with free hours included.
- Detailed analytics, and AI translation into 40+ languages.
- Finds gaps every day and asks your experts to fill them.
WHERE HELPLAYER IS AHEAD
- Watches your code and pages, and writes the update itself; you approve it.
- Makes a narrated video and a click-through demo from each article.
- AI answers included from $29 a month, and a free plan.
- llms.txt and a public MCP server for AI assistants.
QUESTIONS
HelpLayer vs Helpjuice: questions
Is HelpLayer a Helpjuice alternative?
If you want a help center that keeps itself up to date, with videos, demos and AI answers included, yes. If you want a knowledge base designed and migrated for you by a team, Helpjuice offers that.
What does each cost?
Helpjuice starts at $249 a month for 30 users, and AI search and chat start at $449 a month. HelpLayer has a free plan, and Pro is $29 a month with AI answers included.
Can I move my Helpjuice articles to HelpLayer?
Yes. Paste your Helpjuice help center's address into HelpLayer (Articles → Import from another help center), and its public articles come over with their images.
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Sources, checked October 5, 2026: Helpjuice pricing · AI chatbot · AI article requests · Videos in articles · MCP · Migration. Helpjuice is a trademark of its owner. Spotted something out of date? Tell us.