HelpLayerCompare / Tango
HelpLayer vs Tango
Tango records a workflow as you click through it and turns it into a step-by-step guide with screenshots, and can guide people through it live in their browser. HelpLayer captures guides the same way, and turns them into a public help center with AI answers, narrated videos and demos that update when your product changes.
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CHOOSE TANGO IF
You document internal processes for your team and want live, on-screen guidance in the tools they use every day.
CHOOSE HELPLAYER IF
You're documenting your own product for customers: a public help center with AI answers, where guides, videos and demos update when the product changes.
FEATURE BY FEATURE
Where they differ
| Feature | HelpLayer | Tango |
|---|---|---|
| Price | Free plan, then $29 a month flat (3 team members). AI answers included. | $22 per user a month (Pro, billed yearly); $15 per user for 3 or more |
| Free plan | Yes: 1 help center, 25 articles | Yes: 5 shared guides |
| Capturing how-tos | Chrome extension and Mac app: a screenshot on every click | Chrome and Edge; Mac and Windows app on Pro |
| Public help center | Yes, with search and AI answers | No: share links (not found by search engines) or embeds in another knowledge base |
| Keeps guides up to date | Watches GitHub and web pages, writes the update, you approve it | No: you edit the guide by hand, and its video follows |
| Narrated video tutorials | Made from the article's steps, made again when they change | A video from the guide's steps with an AI voice (Pro) |
| Click-through demos | Made from the article's steps | Interactive embeds, and live walkthroughs for people with its extension |
| AI answers in your app | Widget, included | No |
| AI assistants can read it | llms.txt and an MCP server, built in | An MCP server for your team (Enterprise, beta) |
WHERE TANGO IS AHEAD
- Very fast capture in the browser and on Mac and Windows, with automatic redaction of personal data (Enterprise).
- Live guidance inside the real apps your team uses (Guide Me).
- Governance for big teams: SSO, SCIM, version history, branching workflows.
- Cheap team seats, and a free plan for up to 10 users.
WHERE HELPLAYER IS AHEAD
- A public help center with search, AI answers and an in-app widget.
- Guides, videos and demos update when your product changes; you approve each change.
- The Chrome extension can record the tab with your voice, and your words help write the steps.
- Click-through demos your customers open in the browser, with nothing to install.
QUESTIONS
HelpLayer vs Tango: questions
Is HelpLayer a Tango alternative?
For documenting your product for customers, yes: capture a how-to with the Chrome extension or the Mac app, and it becomes an article in your public help center, with a narrated video and a demo. For live guidance inside internal tools, Tango is built for that.
Can HelpLayer capture steps like Tango?
Yes. Start a capture, click through the task, and every click becomes a step with its screenshot. AI writes each step, and you review the guide before it's published.
Do HelpLayer guides stay up to date?
You connect an article to its sources: a GitHub repository or a web page, like your pricing page or changelog. When they change, HelpLayer works out which articles the change touches, writes the update to the text and the video, and waits for your approval.
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Sources, checked October 5, 2026: Tango pricing · Video embeds · Desktop app · Sharing · Guide Me in your product · MCP. Tango is a trademark of its owner. Spotted something out of date? Tell us.