HelpLayerCompare / Loom
HelpLayer vs Loom
Loom records your screen and camera and shares the video as a link, with AI summaries and docs on its AI plan. HelpLayer makes narrated tutorial videos from your help articles, with nothing to record, and makes them again when your product changes.
Free plan · no card needed
CHOOSE LOOM IF
You want to record a quick video with your face and voice, for a teammate or a customer, or record meetings with AI notes.
CHOOSE HELPLAYER IF
You want tutorial videos for your help center that stay right as your product changes, alongside the articles and demos, with AI answers.
FEATURE BY FEATURE
Where they differ
| Feature | HelpLayer | Loom |
|---|---|---|
| Price | Free plan, then $29 a month flat (3 team members). AI answers included. | $15 per user a month (Business, billed yearly); $20 with the AI features |
| Free plan | Yes: 1 help center, 25 articles | Yes: 25 videos per person, 5-minute recordings |
| Narrated tutorial videos | Made from the article's steps, made again when they change | You record them in your own voice; AI voices are “coming soon” |
| Keeps videos up to date | Watches GitHub and web pages, writes the update, you approve it | No: re-record, or patch a few words with text-to-speech (beta) |
| Written guides | An article with screenshots for every video | Turns a video into a step-by-step guide to copy out (with AI features) |
| Click-through demos | Made from the article's steps | No |
| Public help center | Yes, with search and AI answers | No: share links and embeds |
| Recording | Chrome extension and Mac app: a screenshot on every click | Desktop, Chrome extension, iPhone and Android |
| AI answers in your app | Widget, included | No |
WHERE LOOM IS AHEAD
- The fastest way to record and send a video with your screen, face and voice.
- Meeting recording with AI notes and action items.
- Works with Jira and Confluence, with a bug-report mode that captures logs.
- Recording on desktop, in Chrome, and on iPhone and Android.
WHERE HELPLAYER IS AHEAD
- Videos made from your articles, with nothing to record, in a consistent voice.
- Made again when your product changes; you approve each change.
- Each video comes with its article, a click-through demo and AI answers in your help center.
- A help center to put them in, with search and an in-app widget.
QUESTIONS
HelpLayer vs Loom: questions
Is HelpLayer a Loom alternative?
For tutorial videos in your help center, yes: HelpLayer makes them from your articles and keeps them current, with nothing to record. For quick personal videos and meeting notes, Loom is built for that.
Can HelpLayer videos use my own voice?
Yes. The Chrome extension can record the tab with your voice, and that recording can be the article's video. Or HelpLayer narrates the video from the article's steps, with a voice you choose.
How do HelpLayer videos stay up to date?
When an article changes, because you edited it or approved an update HelpLayer proposed from your code or a web page, its video is made again from the new steps.
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Sources, checked October 5, 2026: Loom pricing · Loom AI · Editing (coming soon) · Text-to-speech beta · AI workflows · Recording platforms. Loom is a trademark of its owner. Spotted something out of date? Tell us.