Reporting a bug well

Articles on: Troubleshooting

The fastest path to a fix is a reproducible report. Include: the page/tool, the model, the exact prompt, quality/ratio settings, references used, a screenshot or recording, and whether it happens every time.

If you can, note whether the same request works on another platform with the same model - that tells us instantly whether it's a model issue or a PromptWise issue.

Updated on: 07/07/2026