Troubleshooting

4 articlesUpdated Oct 7, 2026

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Reporting a bug wellArticles on: Troubleshooting The fastest path to a fix is a reproducible report. Include: the page/tool, the model, the exact prompt, quality/ratio settings, references used, a screenshot or…1 min readUpdated Oct 7, 2026
A generation failed — what should I do?

Articles on: Troubleshooting Retry once. Many failures are transient provider issues. Simplify - very long prompts, unusual aspect-ratio/reference combinations, or many references can exceed a…

1 min readUpdated Oct 7, 2026

The page looks stuck or a result won't displayArticles on: Troubleshooting Refresh the browser tab first - completed work is saved server-side and will reappear. If a video plays as a black box or a node shows no output, refresh, then check…1 min readUpdated Oct 7, 2026

The chat/support widget isn't openingArticles on: Troubleshooting This is usually a browser-permission issue. Make sure your browser allows the site to run pop-ups and capture screenshots (used for attaching context to reports), try…1 min readUpdated Oct 7, 2026

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